Our Values
Student Care Bureau is an Education Agent with global recognition and reputation. We work closely with students, parents, education providers and external agencies to provide a one-stop solution where students can get the help and support they need when pursuing higher studies abroad. We do this in an ethical and professional manner.The Student Care Bureau solution also plays the role of the provider of transfer counselling and assists students in selecting their preferred university as well as to provide an all-round university transfer service, including visa information services, local accommodation sourcing and a meet and greet service.
Mission Statement
Our mission is to place genuine education minded students at genuine education providers. We aim to take leadership in the student consultancy industry and set examples for others with our distinguished quality of services for students and education providers. We strive to uphold the excellence of higher education by providing inclusive, competent and professional supports to student community and educational institutions.
Our Vision
To successfully place students for the course at an institution only that are in the best interest of the student or their profile. To promote all round development of student’s abilities and personalities and empower the potential. To provide effortless and distinctive quality service and commit to improve continually. To maintain the high standard of professionalism, performance and quality to establish exemplary excellence in higher education, and work together with prospective students and overseas colleges, universities and associate organisations.
Our Goal
To be the best choice by students for higher education abroad.
Our Values
- Honesty, Integrity and Objectivity
- Open Communication and Transparency
- Professional Skills and Due Care
- Confidentiality and Professional Behaviour
- Inclusiveness, Impartiality and Respect
- Consideration, Empathy and Inspiration
Key Skills and Core Competencies
- Up-to-date knowledge of the overseas education sector
- Intelligence on competitor activity
- Fluency in student life in overseas education destinations
- Mastery in marketing and promotional strategies
- Listening with empathy and attention
- Ability to read non-verbal signals, body language, variations of voice tones
- Maintaining focus on customer needs
- Ability to develop and maintain good relationships
- Efficiency in taking initiatives and be creative
- Organising multiple tasks, effective work schedule
- Applying flexibility with open mind and adapt with change
- Maintaining teamwork and cooperation
- Conducting responsiveness and responsibilities
- Giving attention to detail and controlling quality
- Training staff members and referees